Dell Thinks Ubuntu Makes Hardware More Fragile?

[Mark Carras]

WolfWings writes "Apparently Dell has decided that Ubuntu-based computers are ineligible for their famed CompleteCare service, or any form of hardware warranty what-so-ever. The news has only recently hit Dell's own IdeaStorm website, via a forum post describing an interaction with the company's customer service. Says the customer, 'I am looking for protection from bricks. The laws of physics do not differ from one OS to the other...do they?' After so recently decided to support Linux on their machines, including limited technical support, Dell seems to be squandering any possible good-will with this decision to leave purchasers of these machines high and dry for hardware warranty coverage."Read more of this story (http://linux.slashdot.org/article.pl?sid=07/06/05/145238&from=rss) at Slashdot.
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http://rss.slashdot.org/~r/Slashdot/slashdot/~4/122372297

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[StonerMafia]

Wow that is pretty fucking weak.

[Mark Carras]

Wow that is pretty fucking weak.

That's Dell for ya. :rolleyes

[tbhride]

Way to halfass a move that could have been very beneficial for them.